Periodically, it's a good idea to confirm that you are receiving email from NPAworldwide as expected.
Here are a few tips:
- Add @npaworldwide.com as a safe sender in your email client
- Add @membernova.email as a safe sender in your email client
- Check your spam/junk folders regularly
- Use the Communication tab in your NPA Central dashboard to verify you are receiving bulk email (examples include the Vignette newsletter, sponsored content, meetings promotions and other "mass communication")
Unless there is a delivery failure that comes back to NPAworldwide (fairly rare), we have no way of knowing if our email is making it to your inbox. Email that gets delivered to your server, but not to your inbox, does not generally result in a delivery failure message. This is the main source of email delivery issues that we see, and the vast majority (more than 90%) are solved by adding the two safe senders as indicated above.