Posted by Veronica Blatt on Sep 08, 2022

Occasionally a member contacts us to say that the vertical navigation bar from the left side of the NPAmarketplace screen is no longer visible.

This is typically caused from the zoom settings within your browser. Depending on your monitor size and resolution, if you zoom in far enough, the vertical navigation bar will drop off the screen. The resolution is to zoom back out until the bar reappears. On my external monitor, the vertical bar disappears when I zoom in beyond 200%. With the built-in monitor for my laptop, the vertical bar disappears if I zoom in beyond 160%. Monitors vary in both size and resolution, so there is not a one-size-fits-all setting that works equally for every user. If you cannot see your navigation bar, simply reduce your zoom option until the bar reappears.