Posted by Nicky P. Anderson on Oct 24, 2024

Dear Nicky,

This is a different type of Dear Nicky.

We have been hearing complaints from job recruiters that they are receiving numerous unvetted, inappropriate candidates when they post a job. On the flip side, we’ve heard from candidate recruiters that their candidates seem to be going into a black hole with no feedback. 

Your Engagement Team

Dear Members,

The Engagement Team at NPAworldwide is dedicated to making sure that our members are following best practices. However, we can only address issues that we’re aware of. One of the most frustrating situations is when a member calls with a complaint but hesitates to provide specifics, saying: "I don't want to throw anyone under the bus."

We don’t see it that way at all. We keep this type of information confidential and utilize it to enhance our 1:1 training with those members, so it’s important that you let us know who we should be helping. Our role is to make certain that everyone is on the best path for success. We provide training and resources to help them on the journey. Occasionally, members may need a reminder or follow-up training to ensure they are being good partners within the network and not inadvertently turning off potential partners.

Our hope is that we are creating a system where members work well together to make more splits. Owners have a role as well: you are ultimately accountable to each other. Please make every effort to work directly with your fellow owners to resolve your differences and contribute to a quality environment. The network is only as good as you make it.

Nicky

send letters to: nanderson@npaworldwide.com