Recruiters Getting Deleted from NPAworldwide

Dear Nicky,

I tried to log in to NPA Central today but received an error message that my account can't be found. I've been part of the network for a long time and have had an active account. What happened?

Deleted in Dollar Bay

Dear Dollar,

All users must log in to NPA Central at least once every 180 days in order to maintain access to our sites (this includes NPAmarketplace). This process is in place to eliminate dormant accounts, which could potentially allow former recruiters to gain improper access our systems. That is an unacceptable risk in a sharing environment like NPAworldwide. We have found that a very high percentage of users who go more than six months without logging in are actually former recruiters.

Here is a quick rundown of these security procedures:

• New recruiters who don't take the Ethics Quiz within 10 days of being added to the system receive a reminder. The firm owner also gets a reminder at 10 days that the new person's record will be deleted automatically if they don't take the quiz within 7 additional days (17 total days from record creation).
• Users who do not log in to NPA Central at least once every 180 days are automatically deleted. A reminder email is sent 10 days prior to the automatic deletion.
  • The easiest way to avoid auto-deletion is to ALWAYS log on to NPAmarketplace via the link on NPA Central - this will record updated login details on both sites.
• Reminder emails come from npaworldwide@npaworldwide.com. Please add this address and @membernova.email as safe senders in your email client.
• NPAworldwide staff are unable to add recruiters into any of the websites due to some recent privacy compliance changes, so if you get deleted from our systems, you will need to ask your firm's owner (or the NPAworldwide primary contact) to re-create your record. You will also have to retake the Ethics Quiz.