NPAconnect FAQs

 

Frequently Asked Questions

Welcome to the FAQ page for the NPAconnect mobile app. This tool is designed exclusively for NPAworldwide members to enhance your networking and split-placement business. We designed this tool to help you connect in real-time, access your membership benefits, and engage in our PowerUp conferences, all from the palm of your hand.

Is there any training available?

Here is a video overview (17 minutes) of the main features.

How do I log in?

Use your existing username and password from NPA Central. Pay attention to capital letters.

How does NPAconnect work with NPAmarketplace?

These two products are not connected. Candidates and jobs must be posted on NPAmarketplace. Members may discuss posted records on NPAconnect; please include a link to the posted record or the candidate/job ID.

How does NPAconnect work with NPA Central?

There are a number of integrated features between NPAconnect and NPAcentral:

  • Use your NPA Central username and password to log in
  • The "Dashboard" view in the app is the NPA Central dashboard
  • The content in the app's News Feed is the News & Headlines from NPA Central
  • The Events Calendar from NPA Central, including registration, is integrated into NPAconnect
  • Your NPA Central profile is displayed in NPAconnect. If you make changes to your profile in the app, those changes will write back to NPA Central as well.
  • There is a Discussion Forum for each of the groups that exist on either NPA Central or Whatsapp. These groups offer real-time communication via push notifications and will replace our Whatsapp community.

I am trying to message a partner, but can't find them in the directory?

The Members directory ONLY includes app users (people who have downloaded and installed the app). 

Is there a desktop or web version of the app?

This is an add-on upgrade that we are evaluating.

Are there push notifications?

Yes. Users are asked to allow notifications upon initial login, which you can allow in the app. If you missed this or are still not receiving notifications, please check Settings>Notification Settings in the app and also your phone's app notification settings.

Where can I send feedback about the app?

Submit feedback here: https://forms.office.com/r/Un9ukaqXvr

What platforms are supported?

NPAconnect is available for Apple (iOS) and Android devices.

Is there an additional cost to use NPAconnect?

No, NPAconnect is free of charge.