Quick reminder to all owners and recruiters: a few years ago, we began implementing some new security measures to reduce the number of inactive accounts on our sites, especially NPAmarketplace. If a recruiter fails to log in to NPAcentral for more than 180 days after their account was created, the account is automatically deleted. This is an automated process that includes access to NPAmarketplace.
This process is intended to help safeguard members and their proprietary data. It is not good security practice to allow dormant accounts to remain in place. Once the automatic process is rolled out, there will be reminders to minimize deletions of those who truly are active participants in the network. Reminders are sent out at 90 days and 10 days prior to account deletion. If a user still has not logged in to NPAcentral at least once, within 180 days of account creation, the account will be automatically deleted on the 181st day. Please add @membernova.email as a safe sender so that these emails don't wind up in your spam/junk folder. You may also want to ask your IT provider to whitelist this at the server level.
If your account is deleted, you will need to have the firm's owner recreate your account and retake the Ethics Quiz, which delays your ability to participate in the network. The easiest way to avoid being caught in the 180-day sweep is to ONLY log in to NPAmarketplace via the single sign-on. This will update your login date and greatly reduce the chances that your account will be deleted.
We are finding that most users who fall into this category (no login for more than 180 days) are actually former recruiters, no longer employed with the member. With their accounts still active, they could still potentially gain improper access to NPAmarketplace and that is not an acceptable risk for anyone.