Headlines

Our new process for adding recruiters to Matchmaker now includes assigning a randomly-generated, highly-secure (but impossible to remember) password.

The U.S. Department of Labor’s (DOL) decision to withdraw the independent contractor rule developed during the previous administration means businesses looking forward to an easier justification of contractor status need to think again.

In one of the recent breakout sessions at our annual conference, we were treated to a fun pop quiz on NPA policies, procedures, practices. Several of the questions involved real-life issues that have arisen amongst our membership. This was a fun exercise!

When was the last time you repaired your laptop motherboard  yourself? Made your own prescription spectacles? Performed your own open-heart surgery?

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

Dear Nicky,

I'm a newer member. Recently I emailed a partner in response to their job posting and got a confused response back wondering how I saw their job. What could I have done differently to avoid this awkward encounter?

Sugar Island Stranger

The minutes will show that the membership has altered the Bylaws to reflect a new expectation regarding any non-employees (1099 arrangements in the US) you may have in your firm. Here is why…

To address the inconsistency and possible inaccuracy in how members are populating the Money Back Guarantee field in Matchmaker (Add A Job page), we have introduced new logic to that field.

Congratulations are in order for NPAworldwide membership director Sarah Freiburger and her husband, Chris!

One of the highlights of my year is the annual trip over the Pond to attend the NPAworldwide Global Conference. I love the chance to catch up with old friends, make new ones, network over meals, learn new ideas and swap jokes with Wes Chesney.

I am looking to update our list of recruitment media contacts, especially as several have folded during the COVID crisis.

Saurabh Shah (NPA #8528) of United HR Solutions Pvt Ltd in Ahmedabad, India, has made the firm’s first split placement with Sarah Perrott (NPA #8455) of Cresco Consulting in London, U.K. Sarah placed Saurabh’s candidate, a Director Global Customer Quality in the Human Resources Industry in the U.K.

NPAworldwide is saddened to inform the membership that longtime former member, Bob Thompson, recently passed away.

NPAworldwide has posted the newest monthly Achievers report.

We are seeing an increase in remote jobs from members, and with that, an increase in inquiries about the best way to post these records on Matchmaker.

Today we had our first NPAworldwide Board of Directors meeting also attended by practice group and area leaders. It was wonderful to have so many members from around the globe. Despite unfriendly time zones, we had attendees from India, South Africa, Hong Kong, Australia, Brazil, USA, UK, Ukraine, and Canada.

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

We are excited about a new partnership with Interseller, available to members in the USA, Canada, and UK.

Dear Nicky,

It seems like things are picking up again in the recruiting space. I am good at finding candidates; any advice you can give me on working jobs and knowing who is a good partner?

Hunting in Hillsdale

Van Grace Associates (#1118) celebrates 50 years of NPAworldwide membership this month, so we asked owner Steve Morris to share his thoughts on what NPAworldwide means to him and his business.

Last April, Jon Davis received the inaugural Community Service Award presented by NPAworldwide. He and his wife Jody are the founders of Coram Deo (coramdeorecovery.org) in the Greater Hartford (CT) area. Coram Deo helps women struggling with addiction and abuse rebuild their lives and families. In a recent newsletter to their supporters, Jody shared a pair of stories that framed well the ups and downs of the work that Coram Deo does.

The idea of trading is as old as civilisation. You have something I need - say a carrot  and I have something you need say peas. By collaborating we are each better off.

There is one way to add a new recruiter to Matchmaker: 

Here is a comprehensive list of 50+ search operators that every Google user should know.

Tricia Tamkin and Jason Thibeault are offering a FREE TRAINING session for recruiters on Friday, March 26th.

If you're interested in learning more about workforce mobility, there is a free webinar coming up on March 24th.

Dear Nicky,

I posted a job to the job board and received a candidate application. I checked my database and already had this candidate in my database, so I don’t have to pay a fee? Is that correct?

Davison Database

Registration is OPEN for the 2021 Virtual Global Conference taking place on April 14-15, 2021! We have an all-star line-up of featured speakers over the course of the conference with Gary Stauble and Katrina Kibben presenting on Wednesday, April 14th and Katrina Collier taking the virtual stage on Thursday, April 15th.

Dear Members,

We are noticing inconsistency and possible inaccuracy in how members are populating the Guarantee Terms and Money Back Guarantee fields when entering jobs on Matchmaker. It is CRITICAL that you complete these fields accurately. Some recent examples:

A few weeks ago, I got an email from a recruiter that APPEARED to be in response to my posting in Matchmaker, however there was nothing in the email to indicate the sender was a member/recruiter in NPAworldwide nor did they reference NPA. I was just going to ignore it, but I looked in Matchmaker, did NOT see the company or recruiter name so was a bit flummoxed. I wanted to know how this person knew of my search so replied, asking who they were and how they knew of my search.

NPAworldwide has posted the newest monthly Achievers report.

Whenever I start a new search for a client, I post it to Matchmaker.

We are pleased to introduce a new NPAworldwide sponsor company, Headcount Management. Headcount's addition marks our commitment to partnerships that add value and resources to our growing memberships' needs. Headcount provides coverage in the US and Canada.

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

They say behind every great man is a great woman, but in NPAworldwide's case Dave has 7 amazing women - Veronica, Kelsea, Chris, Sarah, Marcia, Liz and Kristen.

The dog is barking, the kids are crying and yes, we are on a Video call.

With lots of folks working from home it happens. My advice apologize, mute yourself and move on.  

The Matchmaker chat feature includes options to configure notifications to your personal preference.

Hello all,

With the vaccine starting to rollout in many countries and coronavirus case numbers declining, hopefully it is the beginning of the end of the pandemic.

The new NPA Central site makes use of a tag system to help you easily find content in the News & Headlines area of the site.

Dear Nicky,

Thought I would share a pro tip I learned this week. I logged into a practice group call, not in my niche, and wow, I was impressed! My own narrow niche has been slow. I was surprised to hear from so many partners - some had jobs that were niche-focused and others had jobs from A-Z within a company. What I learned was that it's valuable to mix it up from time to time and find out what is happening in other sectors. It's easy to think that *everything* is slow when you are so focused on your own niche. Looking at a broader picture showed me there is plenty of work to be had. It was an eye-opener for me.

Mixing It Up in Minden
 
 

One of the many great privileges of being the Chairman of NPAworldwide is to be able to honour the contributions of our members. The greatest honour in our network is the Annual Chairman's Award.

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

Matchmaker offers each member firm the ability set a default currency.

NPAworldwide has posted the newest monthly Achievers report.

We are excited to announce a Virtual Global Conference to take place on Wednesday and Thursday, April 14-15, 2021!

Back in 2016, the US Department of Justice warned HR professionals that no-poach and wage-fixing agreements were illegal per se, and that violations could involve criminal charges.

You are likely aware that we migrated to a new provider for NPA Central back in August 2020, but you may not be aware that you should set up a new safe sender to help ensure email delivery.

There is an old saying that, “the customer is always right,” However, after many years in recruitment I am sure that you will agree with me that this is not always the case.

AK Menon from Options Executive Search in Hyderabad, India (#8613) has been recognized as a Top 10 HR Influencer by The Economic Times.

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

NPAworldwide is saddened to inform the membership that longtime former member, Dave Small, passed away earlier this week.

This should not come as a surprise to anyone, but support for Internet Explorer and Adobe Flash Player is ending soon.

NPAworldwide has posted the newest monthly Achievers report.

Greetings Fellow Members,

Let me start by wishing everyone a happy new year. The year that has passed presented challenges to many of us personally and professionally. Many of you may be reading this from lockdowns or have been affected by the pandemic personally or your businesses. Many of you will be aware that we lost Fran Weirnusz to covid last year. Fran was a great contributor to the network and a wonderful character who will be missed by all. I hope the year ahead will bring better fortune to us all across the globe.

Paul Morgan (NPA #8572) of NDT Resources in Swindon, England, UK, has made the firm’s first split placement with Garry King (NPA #8383) of Kingscroft Consulting Pty Ltd in North Sydney, NSW, Australia.

Angela Banks (NPA #2122) of Adilstone Group in Atlanta, GA, USA, has made the firm’s first split placement with Jennifer Thrift (NPA #5057) of PSI Recruiting in Austin, TX, USA.

NPAworldwide is deeply saddened to inform the membership that Fran Wiernusz of Julia Edmunds Associates (#1519) in Old Forge, Pennsylvania has passed away due to complications from COVID-19.

NPAworldwide has posted the newest monthly Achievers report.

Members of the Board of Directors are currently organizing three substantial initiatives for 2021 designed to empower our members and encourage engagement within the NPAworldwide network.

NPAworldwide will be closed on the following days for Christmas and New Year holidays:

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

As of October 27, 2015, the following acts are separate, chargeable violations of the NYCHRL:

Bryan Ferry said it best with his immortal line, "Come on come on, let's stick together." If the global pandemic (which, at time of writing this, just surpassed 60 million cases) has taught us anything it is that we need to stick together.

From time to time, you may discover that you have an invalid email address in your Outlook autocomplete list. Here is a short video (2 minutes) showing you how to delete bad addresses in your autocomplete list.

If you've been wondering how other members talk about NPAworldwide with their clients or candidates, here is an excellent example from Tom Sorensen!

If you aren't aware of the Communication tab on your NPA Central dashboard, you're missing out on one of the most useful features of the site! The Communication tab is in the middle of the available tab and functions as an email history:

Members are reminded that NPAworldwide will be closed on Thursday and Friday, November 26th and 27th, for Thanksgiving.

The future of face-to-face meetings around the world is unknown. We all long for the opportunity to meet with friends, family and business associates as we once did. While we are unsure of when travel will return to pre-Covid levels, we are planning for that day. Certainly the discovery of an effective vaccine will allow the world some increased comfort and perhaps the ability to travel and meet again.  Let’s hope the vaccine arrives sooner rather than later and is both safe and effective.  
 
 

NPAworldwide has posted the newest monthly Achievers report.

Dear Nicky

I posted a job and not a lot of members are reaching out. Did I do something wrong?

No Response in Norman

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

The last Jon Bartos Session of 2020 will take place on Wednesday, November 11th. The session will be recapping a couple of things that were discussed the entire year, but the real focus will be "An In-depth look at planning and goal setting for 2021".

NPAworldwide is saddened to inform the membership that we recently learned that Jack King of Newman-Johnson-King Inc., (#5196) passed away earlier this year.

Today's discussion revolves around obtaining job orders and when a split is due to your partner. In our first case, which is the correct answer?

Agency A sends or discusses a job order with Agency B. B takes no action. Subsequently B discovers the job order independently through normal marketing efforts and makes a placement.

A. This is NOT a split placement, as long   as, B did not use any information provided by A to acquire the job order.

B. This IS a split placement since A initially informed B regardless.

C. Neither A or B

Matchmaker has a chat feature that allows members communicate quickly in real-time. It also includes a default status message of "I'm available."

Dear Nicky,

It is tough sometimes to explain to your clients that you work with NPAworldwide partners and why timely feedback is essential. It is not their reputation on the line with NPA partners, it is mine. Any ideas to help drive this point home?

Waiting in Wayland
 
 

COVID has provided many of us the opportunity for some reflection.

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

Dear Nicky,

I can't figure out how to participate in Practice Group calls OR get them added to my email calendar. Help!

Frustrated in Fenton

NPAworldwide has posted the newest monthly Achievers report.

We are excited to announce our upcoming AsiaPac Virtual Conference from 18th - 20th November. This will be an online event held via Zoom.

We have had an uptick in questions about members not being able to upload candidates to Matchmaker, or candidates not being able to register on the Job Board.

Dear Nicky,

I have hired a new recruiter and need to add her to Matchmaker BUT I don't see the "Add a Recruiter" page anymore. Where do I do that?

Hiring in Holton

Members are reminded to review your Candidate and Job alerts for accuracy.

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

The NPAworldwide mission statement emphasizes that we value professionalism, honesty and integrity, knowledge, and teamwork. Ethics are important to our membership.

As always, consider how would YOU like to be treated if you were on the other end. Put yourself in the reverse position before you decide your course of action.  

Members are reminded that we have a new process for adding new recruiters into our system.

Heather Douglass (NPA #6097) has made her first split placement since joining the staff of HK Tech in South Jordan, UT, USA.

John Basar (NPA #5079) of HC-Resource in Denver, CO, USA, has made the firm’s first split placement with Alex Bakker (NPA #1441) of USA Staffing Network, Inc. in Webster, NY, USA.

NPAworldwide has posted the newest monthly Achievers report.

It is now over 20 years since I last practised law and so I am a bit rusty. One of the concepts that I still recall from contract law is the "Indoor Management rule." An outsider dealing with a company should be able to make certain assumptions about the regularity of the internal affairs of the company. This provides certainty to people dealing with a company that they cannot just say, "Oh sorry, Donny wasn't authorised to do that."

NPAworldwide has created a new marketing video for you to use with your clients.

Last week we held a drawing for a $50 gift card. Everyone who has a profile picture on their NPA Central profile was entered to win.

There has been increase in clients looking to hire workers on a contract basis and with that, an increase in questions from members about adding contract roles to Matchmaker.

Dear Nicky,

I'm really liking the new NPA Central but I'm confused why some events show a time zone and others don't. It would sure help if ALL the events included a time zone.

Scheduling in Schnectady

In a year of tragedies from massive bush fires, devastating floods and the insipid coronavirus pandemic, this one really hit home. Our dear friend and trusted trading partner Moshe Goldberg of Allegro Recruitment Consulting sadly passed away this week after a brave battle with cancer.

In this challenging market, I have found it necessary to get back to basics.
 
I started my sales career 37 years ago in B2B Financial Services. Specifically, selling big ticket life insurance products into the corporate executive benefits marketplace.

Monthly placement and brokerage report broken down by region, practice groups, and salary ranges, including the monthly Achievers page.

While we are waiting for job orders to pick up this fall, you can use Constant Contact to keep in touch with your prospects. It is an email marketing program that is simple to use and inexpensive. All you need to do is create an Excel spreadsheet with the email addresses that you have in your files for prospects you haven’t been in touch with for a while.

We were delighted to have Rod Hore from HHMC speak with us earlier this month.

As most recruiters and business entrepreneurs know only too well; money is only one of many scarce resources right now. In addition to our clients re-evaluating budgets, shelter-in-place is creating a new remote reality for many of our candidates.

Dear Nicky,

I see there is a brand-new NPA Central. What pointers can you give me about this new site?

Learning in LaGrange

I have a small confession to make and there is no better forum than the Vignette. I have a secret love: gadgets. I could spend hours in a Brookstone and the Sharper Image (musical cake knife anyone?).

Hello!  If you are looking for a great way to interview and manage candidates in a non face-to-face pandemic world,  check out this tool Hinterview.  It offers a great was to introduce candidates to employers.  A new way for new times!

The benefits available to NPAworldwide Members are as follows:

Members are reminded to contact NPAworldwide Headquarters regarding any pending placement activity with former recruiters. Brokerage is still due on all placements made with any member's former recruiters for a period of one year following termination.

All members, upon enrollment, are subject to a probationary period of six months and must abide by the terms and conditions of the NPAworldwide Membership Agreement.

The following firms have made application for NPAworldwide membership. Please forward any information that will be helpful in evaluating this application to our Director of Membership, Sarah Freiburger. Please share your feedback within one week of receiving this update.

Dear Nicky,

I was on a Practice Group call the other day and mentioned a job I have that is not posted to Matchmaker. I did not post as I don’t want to get inundated with candidates that are not a fit. A member on the call mentioned that is not a best practice and to set expectations upfront.

Too Many Candidates in Tilden

What if I told you that I could get you one warm call with a potential client a week? A client that loves recruiters, a client that is happy to pay your fees; a client who will appreciate you working with them?

Sounds good? Well that is one of the key benefits of our network. Everyone accepted wants to split with you. They hopefully love recruiters (given that’s what they are), they are happy to pay your fees as you are helping them make a placement that would otherwise not have happened and they appreciate you as you have either made their client / candidate happy.

A federal employment law shields workers from discrimination based on sexual orientation and gender identity, according to a landmark U.S. Supreme Court ruling on June 15.

See full article from SHRM:

Matchmaker has a feature that allows users to easily send an email to a partner requesting more information about a posted job. Too many of these "request for more information" messages are extremely generic. Many of them simply say, "I would like more information about this job" or "Please send me more info about this role" or similar. These kinds of notes are not helpful to the importer (partner with the job).

We are pleased to announce the creation of two new specialty groups within NPAworldwide. 

As more members have recently been working with candidates, we are seeing an increase in tech support requests related to difficulty parsing resumes. In almost every instance, the resume in question is full of logos, pictures, tables, or other images. The resume parser can ONLY read text. Resumes that are filled with images will not parse correctly.

Dear Nicky,

I have a retainer with my client and sometimes get engagement fees up front with other clients. I do not feel I need to share these with my NPAworldwide split partners. Is it right to do that?

Stingy in Steubenville

Well, it *was* recently my birthday, not a milestone number but given what has happened the last few months, every birthday is worth celebrating. I love surprises especially for my birthday.

I equally dislike surprises at work. You know the feeling when you reach for your phone and see the name of a candidate who is due to start work tomorrow or a client calls you 20 minutes after an interview is meant to have started. These are the surprises we can all do without.

We have recently rolled out a new modal window to make it easier to select relocation options for candidates who are open to multiple areas. When you enter a candidate, you will see an Add Details button under Will Candidate Relocate. Click the button to open the modal window.

For US members, one way to reduce your credit risk with clients is by becoming a "secured" creditor. Here's a roughly 17-minute video from Wilson Cole at Adams, Evens & Ross that walks you through the steps you need to take to become secured.

Good article here from ERE reminding all of us that many RECRUITING activities - branding, pipeline development, relationship-building - are NOT on hold (and should not be). This is a great time to focus on adding value to clients and candidates alike so that you are top-of-mind for them when the economy recovers.

Recently, there has been an increase in tech support requests for job alerts that appear to be delivering results for incorrect locations. In almost all instances, this has been due to location details either being incorrect, missing, or not updated from the old Matchmaker interface. If you want a search alert (candidates or jobs) to deliver records for a specific geographic location, you MUST include that information in the Location field on Matchmaker. Without it, your alert will contain records from other geographic locations.